Account creation and management related questions.

Set up your training account

To start taking classes, you’ll need to set up an account.

To create an account:

  • – Go to website.
  • – At the top of the page, click Sign up.
  • – Enter the required details and wait for the admin to approve your account.
  • – You will get an email notification after admin approval.
Change your password

To start taking classes, you’ll need to set up an account.

To create an account:

  • – Go to website.
  • – Login to the website with your user name and password.
  • – In the top right corner, click the drop down arrow next to your picture.
  • – Click Settings
  • – Enter the new password in Change Password field
  • – Renter the new password in New Password field
  • – Click Save Changes button to update the new password.


General website issues and answers to common problems.

Video Playback issues

If the video is not loading, try the following steps to resolve the most common video loading issues.

  • – Refresh your browser.
    – Quit your browser and re-open it.
    – Log out and log back in.
    – Clear your browser’s cookies and cache. Be sure to restart your browser before trying again
    – Restart your computer.
    – Check your browser version and update if outdated.
    – Try a different browser, like Google Chrome.
    – Turn off hardware acceleration (in Firefox or on Windows).
    – Take a note of your browser extensions/firewall programs. Is there anything that could be interfering with the streaming of the videos? We recommend testing with an incognito window to troubleshoot.

If you’re still having trouble, it’s possible that there’s something wrong with the video file. Please send a message to the instructor or When contacting support, please include:

  • – Your browser version
    – Your OS (Windows 7, Mac OS X, etc.)
    – The course URL and lecture number
    – A screenshot or screencast of the problem. The more information you can provide, the faster we’ll be able to resolve the issues you’re encountering on our site.


Programs & Courses

Questions related to Programs and Courses are answered here.

What is a course?

A course has a specific curriculum has many Sections. Each section will have one or more Lectures explaining specific concepts.

What is a Program?

A program contains one or more courses. Students can subscribe to individual courses or group of courses (programs). The cost of the programs would be lesser than the sum of the cost of the individual courses.

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